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HealthBase

Eligibility, enrollment, and coordinated care on one platform

HealthBase is a social care intervention platform that transforms client information into completed benefit applications and real-world actions — not just referrals. It brings together intake, eligibility determination, application generation, task coordination, and outcomes tracking so teams can move from identification to resolution in one place.

The Challenge

Replace fragmented workflows with one connected platform

Most organizations juggle multiple disconnected tools. HealthBase brings it all together.

Replace fragmented workflows with one connected platform
WorkflowFragmented ApproachHealthBase
Client IntakePaper forms, duplicate data entry across systemsSingle digital intake that populates all downstream workflows
Eligibility ScreeningManual lookup, one program at a timeAutomated multi-program screening in seconds
InterventionPhone, fax, email — no follow-up trackingTranslates client's info into applications, documents, and tasks
Outcomes TrackingSpreadsheets compiled quarterlyLive dashboards with configurable metrics
What Connects Everything

One platform, built for your workflow

HealthBase integrates the core capabilities your team needs, without the complexity of managing multiple vendors.

Social data capture

Configurable intake workflows designed to surface actionable signals, not just retrospective need.

Care plan management

Create, assign, and track individualized care plans with task management, milestone tracking, and team collaboration.

Eligibility & intervention engine

Determine program eligibility and convert client data into completed applications, forms, and documentation.

Application completion & follow-up

Fill out and submit applications, manage required documents, and track status through completion and resolution.

Reporting & analytics

Real-time dashboards, outcome metrics, and compliance reports. Export data for funders, regulators, and quality improvement.

Interoperability

HL7 FHIR, custom API integrations, and EHR connectivity. HealthBase works with your existing systems, not against them.

Configured For Your Industry

Two ways to deploy

HealthBase adapts to the specific workflows and compliance requirements of your organization type.

For social service organizations

Full-featured case management with eligibility determination and application execution. Supports intake, care plans, documentation, and outcomes — plus automated applications.

MedicaidSNAPTANF
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For healthcare organizations

Point-of-care social intervention, eligibility determination, and application generation. Designed to integrate with clinical workflows, EHRs, and value-based care requirements.

EAPWorkforce Wellness
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FAQ

Frequently Asked Questions

What is HealthBase?

HealthBase is a social care intervention platform built by ITO Health. It combines intake, eligibility determination, application generation, task coordination, and outcomes tracking into a single system — enabling teams to move from identification to resolution without switching between disconnected tools.

Who is HealthBase designed for?

HealthBase is built for social service organizations, FQHCs, community health centers, and healthcare systems that coordinate benefits enrollment and social care for their clients or patients.

How does HealthBase differ from a referral platform?

Unlike referral platforms that stop at connecting people to resources, HealthBase translates client information into completed benefit applications, generates required documentation, and tracks outcomes through resolution. It replaces fragmented workflows with one connected system.

Does HealthBase integrate with EHR systems?

Yes. HealthBase supports HL7 FHIR, custom API integrations, and EHR connectivity. It is designed to work with your existing clinical and administrative systems.

Is HealthBase HIPAA compliant?

Yes. ITO Health is a HIPAA-compliant organization and HealthBase is built to meet the security, privacy, and audit requirements of healthcare organizations handling protected health information.

Get the tools your team actually needs

See how HealthBase can streamline your care coordination workflows and improve outcomes for the people you serve.