Led by clinicians
Our leaders include physicians and a licensed counselor who have cared for the patients our tools serve.
New: what could H.R. 1 cost your organization?Try the calculator
No one should lose Medicaid over paperwork
MediKey helps people keep the coverage they qualify for. It reaches patients by text and phone before their renewal is due, and shows your staff who needs help first, so care is not interrupted. Built by clinicians for health systems, FQHCs, behavioral health providers and community organizations.
Health systems, health centers and community organizations that work with ITO Health
- Hegira HealthMichigan
- St. ThomasLouisiana
MediKey
Renewals handled before they turn into coverage gaps
MediKey tracks every renewal date across your Medicaid patients, reaches people by text and phone well before the deadline, and lets them finish the paperwork on their phone. Your team sees who is at risk and who needs a call from a person.
Up and running in
6 to 8 weeks
Works with the systems you already use. Patients have nothing to download.
Every renewal date tracked, for every Medicaid patient
Text and phone reminders before the deadline, not paper notices
Patients likely to qualify for a work requirement exemption flagged early
A clear list of who needs help first
Who we are
Built by people who have worked inside the system
ITO Health was founded and is led by clinicians and care workers. We build for the staff who keep patients covered, because we have been those staff.
Meet the teamPublic Benefit Company
Our charter legally requires us to weigh patient access to care alongside profit.
What that meansBuilt with care teams
Every tool is tested and launched with the staff who use it every day, not just the people who buy it.
Track record
The team behind MediKey has done this before
We built HealthBase for a state human services department. This is what changed in its first year.
- 88%
- Approval rate
- vs. 30% national average
- 13,412
- Applications submitted
- Year one of deployment
- 10×
- Benefits uptake increase
- Compared to pre-deployment baseline
HealthBase case study
A state human services department expanded access to critical safety net programs
Facing declining enrollment rates and a fragmented application process that discouraged completion, the department deployed HealthBase to unify eligibility screening across multiple programs. Within 12 months, approval rates nearly tripled and the volume of completed applications exceeded projections by 340%.
Read the full case study“The platform has reduced the time spent completing applications and has streamlined how staff support patients in navigating benefits and services. These efficiencies have allowed our team to focus more time on direct patient engagement and care coordination.”
Beyond renewal: more from ITO Health
HealthBase
Care coordination, run by your team or ours
Care coordinators and community health workers see each person’s needs, benefits and referrals in one place. Run it with your own staff, or have ITO staff run it for you.
See how HealthBase works
HealthEligible
A public benefits guide, live in Rhode Island
People answer a few plain questions and see which programs they may qualify for, with clear next steps. Organizations can bring it to the communities they serve.
Visit healtheligible.orgSee what MediKey would do for your patients
Tell us how renewals work at your organization today. We will show you where MediKey fits, and tell you plainly if it does not.