Human-centered
Every tool is clinician-developed, tested and launched in collaboration with the organizations who use them and built to offer real results to real people.
Health + Social Care Software that works as hard as your teams do.
ITO Health is a Public Benefit Company built by clinicians and health professionals. We create human-centric tools that help care workers and benefits specialists connect people to the support they need.
Eligibility Decision SupportEnrollment + RecertificationCare CoordinationCompliance-ready
The Problem
Solutions that Matter
Policy is complex by design. Benefits applications discourage completion. Solutions multiply without connecting and your team fills the gaps. The people who need help most keep falling through.
We create solutions that close those gaps.
Live Platform
HIPAA Compliant
SOC 2 Certified
Who We Are
ITO Health Was Founded by Clinicians
We are care managers and policy experts who spent careers inside the systems we’re working to improve. We’re a Public Benefit Company—a human-centric, tech-enabled organization that uses information to build tools that drive measurable outcomes.
Built for change
Policy can shift with every budget cycle. Our systems adapt without re-engineering. Fast-reacting innovation is built into our infrastructure and our systems.
Connected by design
Housing, food, healthcare, income—your clients experience them together. We build for that.
Trusted By
Who We Work With
Tools Connecting People to Care
ITO platforms support the people closest to patients and communities—care managers, community health workers, benefits specialists, and clinical staff. Each product addresses a specific part of the work, and together they form a system that helps organizations operate more effectively over time.
HealthBase
Available NowScreen and intervene at the point of care
Social care management for care workers, case managers, and benefits navigators. Identify needs and act on them—in one system.
Learn moreHealthWorks
Available NowComprehensive social care for your workforce
A version of HealthBase built for employers. ITO case managers screen employees for unmet needs and navigate them to housing, healthcare, food assistance, and financial support.
Learn moreMediKey
Now in PilotUnlock Medicaid benefits and recertification
Text-based alerts and a simple mobile process help recipients stay enrolled—reducing coverage gaps for your patients and administrative burden for your team.
Learn moreHealthEligible
Coming May 2026Accurate, defensible eligibility decisions
AI-powered decision support for eligibility technicians. Navigate complex policy, stay current through built-in training, and make timely, defensible determinations.
Learn moreThe Landscape
Many Solutions Create New Problems
Turning policy into software requires more than encoding rules. The underlying approach determines how well systems adapt to change, handle complexity, and support real-world workflows over time.
| Approach | What Happens | The Reality |
|---|---|---|
| Consulting-led Custom builds | Consultants hard code your current policy | Every update requires a change order. You’re paying for the same rule twice. |
| Tool-led solutions | Five tools that don’t connect | Your team becomes the integration layer. No one sees the whole picture. |
| ITO Health | A system that adapts to policy change and organization needs | Rules stay current. Workers focus on people. Clients get services. |
Measured outcomes
Impact You Can Measure
When teams are supported by systems that adapt to change, outcomes improve—not just on paper, but in practice.
- 88%
- Approval rate vs. 30% average
- 4,000+
- People supported in year one
- 13,412
- Applications submitted in year one
- 10x
- More Benefits uptake
Find the Right Solution for Your Organization
Whether you’re a government agency, health system, or payer, we’re here to help you build a more connected system of care.